Return Policy

Effective Date: June 17, 2026
Last Updated: June 17 2026

Return Window

1.1 Returns are accepted within 14 days of delivery.
1.2 Items must be unworn, unwashed, and in original condition with all tags and packaging intact.
1.3 Proof of purchase (order confirmation or receipt) is required.

2. Eligibility

2.1 Final Sale items cannot be returned.
2.2 Socks and underlayers must remain sealed and unopened.
2.3 Items showing visible wear, damage, or alteration will not be accepted.
2.4 To ensure fairness and hygiene standards, all returns are subject to inspection.      2.5 Customers are responsible for all return shipping costs unless the item received was damaged or incorrect.

3. How to Start a Return

3.1 Visit the I AM-ABLE Returns Portal and enter your order number plus email address.
3.2 Select the item(s) you wish to return and indicate a reason for return.
3.3 After your return request is approved, you will receive instructions for returning your item. Customers are responsible for arranging and paying for return shipping. We recommend using a trackable shipping service, as I AM-ABLE is not responsible for packages lost in transit.
3.4 Once your return is received and approved, you’ll receive a refund confirmation email.
3.5 If you experience any issues, email support@iamablewear.com with your order number and a brief note.

4. Refunds

4.1 Refunds are issued to the original form of payment after inspection and approval.
4.2 Please allow 3–5 business days for processing once the item arrives at our facility.
4.3 You’ll receive an email notification when your refund has been processed.

5. Reordering Items

5.1 We do not offer direct exchanges or replacements.
5.2 If you would like a different size, color, or item, please complete your return first and place a new order.
5.3 This ensures accurate inventory tracking and faster fulfillment.

6. Damaged or Incorrect Items

6.1 If your item arrives damaged or incorrect, email support@iamablewear.com within 7 days of delivery.
6.2 Include your order number, a brief description, and clear photos of the issue.
6.3 After review and approval, a refund will be issued for the affected item(s).
6.4 Replacements and exchanges are not offered.

7. International Returns

7.1 International customers are responsible for return shipping costs and any customs or duties.
7.2 Refunds are processed once the item is received and inspected by our team.
7.3 Transit and processing times vary by country.

8. Non-Returnable Items

8.1 The following items cannot be returned or refunded:

     8.1a Gift cards

     8.1b Socks and underlayers (if opened)

     8.1c Items marked “Final Sale” at purchase

9. Late or Missing Refunds

9.1 If you have not received a refund after 7 business days:

     9.1a Check your bank or card account again.

     9.1b Contact your payment provider — processing times vary.

     9.1c If still unresolved, email support@iamablewear.com with your order number and details.
    9.1d We will assist in verifying your refund status promptly.

10. Contact

10.1 For all return-related inquiries, please contact:
support@iamablewear.com
Include your name, order number, and reason for return.